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I ordered a cart golf bag as a birthday gift. When I saw nothing arrive within the next 10 days, even though the bag was theoretically in stock, I called and was told they were moving their warehouse, so they had some delays... I waited patiently an extra 10 days, so...
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Neu Isenburg, Hesse
#482412
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My wife bought me an Ultracaddy Trolley which has never made a complete round of golf. the battery either was not retaining charge or the charger was not working. Eventually a replacement charger was sent but still no improvement. The drive controller on the handle...
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#139147
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I bought my Ultracaddy in February and it arrived with the plastic cover for the battery and electronics smashed in transit and a split pin for one of the wheels broken. I tried contacting but gave up when I found the voice mailbox full. Since then I have had to repair...
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#135097
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I agree with all the comments made about this company I have been trying to obtain parts for my Ultracaddy without success. Good news! I have discovered a company called UK Sports - email address uksportsimports.com - Tel: 01384 482792. They sell a trolley they call...
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#132296
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My husband received his Ultra caddy full Monty last december from Golf Store Direct. Due to a long illness he has only used it a dozen times since then. It has now packed up. Shame, as he was so pleased that his energy is returning and he can play again. He hasn't...
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Anonymous
Sara

I am in the same boat regarding the electric trolley. I had an electrician look at it but he could not fix it. If you get your trolley fixed could you let me know. Thanks

#130569
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Having gone to the premises of Golfstoredirect.com I got my remote control ultracaddy trolley replaced. It has now gone wrong again so unable to contact them like before I visited their site again but they have now gone and I am unable to trace them. Anyone know where...
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Anonymous
Phill

Ray, sorry to hear of your trouble you are correct they have gone bust and I too have had problems with my trolley and the charger. If you find somewhere to repair I would be...

#128655
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Really poor service. My Ultra caddy was less than two months old when the battery charger failed and I can't contact them to get a replacement. There is also an intermittent problem with it starting up. Probably a loose wire somewhere, but of course, no details on...
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#126631
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I posted a complaint re golfstoredirect. They are part of the company GD Trading Ltd. I purchased a Golf Trolley (Electric) for the sum of £159.99. It was badly damaged on delivery and I returned it asking for my money to be returned. The did not happen....
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#126368
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I bought a trolley at Xmas with a 36 hole battery. The battery ran out after just 17 holes. After they refused to reply to my emails or phone calls I went to the place in the Midlands where they assembled the trolleys and they gave me another battery which has been...
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#126267
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Ordered Golf Trolley early April, arrived damaged. Emailed photographs and reported. They arranged collection on the 24th April, since then nothing. I was informed by email one goods back with them they would refund monies into my bank within fourteen days. No such...
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#122800
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